Frequently Asked Questions
Everything you need to know about bringing quality home.
How long will it take for my furniture to arrive?
Standard shipping typically takes 7-10 business days for smaller items. For large furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
What is LiberNovo's return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original packaging for a full refund, minus return shipping costs.
Are your products covered by a warranty?
Yes, all LiberNovo home goods come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and interest-free financing through Affirm.
Do you offer fabric and material swatches?
Absolutely. We want you to feel confident in your choice. You can order up to five complimentary fabric or wood finish swatches through our 'Request a Sample' page.
How do I care for and maintain my LiberNovo furniture?
Each product comes with a specific care guide. Generally, we recommend avoiding direct sunlight and using a soft, damp cloth for cleaning. Avoid harsh chemicals that may damage the finish.